SPICE Return & Exchange Policy
Return & Exchange Policy
We want you to love your purchase! If for any reason you don't, you may return most new and unused items within 14 days of receipt for a full refund or merchandise exchange, with proof of purchase. Damages must be reported within 48 hours of receipt. Refunds are credited in the original form of payment.
Please note that shipping charges are non-refundable. For all eligible returns, customers are responsible for shipping charges.
RETURN ELIGIBILITY
Items must be new, unused, and in original packaging with original tags to qualify for a refund or exchange. When returning the items, please carefully pack your item to ensure it is not damaged in transit.
The below categories are final sale and cannot be returned, cancelled, or exchanged:
- Customized/Design Your Own Items
- Final Sale Items
- Gift Cards